Ocean County Government
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Great News Riders! Updated Rider Policies!

Trips may now be booked starting at 9:00 am (some restrictions apply).

Highlights of our New Policies:
Destinations to these locations are now considered a ‘guaranteed ride’, not a Stand-By trip (these trips must be 15 miles and under):
Counseling
Restaurants
Dry cleaners and laundromats
Visiting a friend at their residence
Movie Theaters
Tanning Salons

Out-of-county non-medical trips will be accepted under the 5 mile radius from the previous border rule. For Example:

If you live in Brick, you may go to Manasquan (Thursdays only)
If you live in Jackson, you may go to Howell (Mondays only)
If you live in Pt. Pleasant, you may go to Manasquan (Thursdays only)
If you live in Lakewood, you may go to Howell (Mondays only)
If you live in the southern part of Ocean County (Tuckerton and New Egypt area), you may travel 5 miles into Burlington County

Restricted locations:
? Beaches and Boardwalks ? Cemeteries ? Colleges and schools ? Job training programs

If you have any questions, please feel free to call to speak with one of our Reservationists at (732) 736-8989, Press “1” for more information.


American Disabilities Act (ADA) Policy

handicapped iconOcean Ride operates its programs and services without regard to race, color, or national origin in accordance with the American Disabilities Act of 1990, as amended. Any person who believes that she or he has been aggrieved by any unlawful discriminatory practice under the ADA may file a complaint in writing to Ocean Ride. To file a complaint, or for more information on Ocean Ride’s obligations under ADA write to: Ocean Ride, P.O. Box 2191, Toms River, NJ 08754-2191.

Transportation services provided by this agency are in whole or part funded through federal funds received through NJ TRANSIT and as an individual you also have the right to file your complaint under ADA to both Ocean Ride as well as the U.S. Department of Justice, 950 Pennsylvania Avenue, NW Civil Rights Division Disability Rights Section – NYA, Washington, D.C. 20530. A complaint must be filed within 180 days of the alleged discrimination.

Passengers are allowed to bring portable medical oxygen and/or service animal on board the vehicle. This information is available in large format.

If information is needed in another language, contact (732) 736-8989, ext. #5919.

View PDF for more information ADA Complaint Form

Reasonable Modification Policy

The Ocean County Department of Transportation Services (Ocean Ride) will make a reasonable attempt to provide additional assistance requested by any passengers with disabilities so as long as the request does not present a direct threat of safety to the passenger(s) and/or the county employee and/or the request does not alter the fundamental transportation services provided by the County of Ocean.

To make a “Reasonable Modification” request, you must call a day in advance of travel and contact Ocean Ride at (732) 736-8989, Ext. 4.

View PDF for more information

Non-Discrimination Policy Title VI Notice to Beneficiaries

Ocean Ride is committed to ensuring that no person is excluded from, or denied the benefits of our services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended. Any person who believes that they have, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin, may file a complaint in writing to Ocean Ride.

To file a complaint, or for more information on Ocean Ride’s obligations under the Title VI call Ocean Ride at (732) 736-8989, ext. #5919 or write to Ocean Ride at P.O. Box 2191, Toms River, NJ 08754-2191.



Transportation services provided by this agency are in whole or part funded through federal funds received through NJ TRANSIT and as an individual you also have the right to file your complaint under Title VI to the Federal Transit Administration, Office of Civil Rights, Attn: Title VI Program Coordinator, East Building, 5th Floor – TCR, U.S. Department of Transportation, Federal Transit Administration, Office of Civil Rights, 1200 New Jersey Avenue, SE, Washington, DC 20590. A complaint must be filed within 180 days of the alleged discrimination. If information is needed in another language, contact (732) 736-8989, ext. #5919.

Download Title VI Non-Discrimination Form